Protect Your MLS Account with Multifactor Authentication

Starting October 2025, NorthstarMLS is implementing new safeguards to protect your business continuity. This includes implementing a multifactor authentication (MFA) process where every 30 days when logging into your MLS account you will be prompted to provide a combination of your MLS password plus one of the following: phone number, email, or passkey.

You get to choose what authentication method you want to use, and we strongly recommend enabling at least two methods. You won’t be asked for your MFA every time you log in as your trusted devices will remember your authentication.

However, you may be prompted sooner than 30 days if using a new device, after clearing cookies on your browser or if for security reasons your account is selected by NorthstarMLS. Should you lose your phone or passkey device, simply log in from another device and use your email address if challenged by the MFA.

The rollout begins with small groups of subscribers being notified at a time. The following directions will help you configure your MLS account with your preferred MFA passkey option.

Need help? We’re here for you! Contact us at help@northstarmls.com if you require additional assistance.

MFA Configuration

To configure MFA for your MLS account, first navigate to the NorthstarMLS Dashboard login page: https://member.northstarmls.com/ and select the Click Here to Login button. This takes you to the login page where you will see a new Log in with a Passkey button at the bottom.

Here you can choose your passkey options:

Desktop Passkey (Windows and macOS): Save a passkey directly on your Windows or Mac computer
This passkey will be tied to your desktop device for secure login.

iPhone, iPad, or Android device: Turn on Bluetooth, scan the QR code with your device, and approve the login with Face ID, Touch ID or PIN.

Security Key (USB device): Insert your hardware security key into the USB port and tap or press the key when promoted.

Once logged into the NorthstarMLS Dashboard, click on your name in the top right corner and select Account Settings.

Under Account Settings, select the Manage Authentications tab.

Select Add Phone Number.

Enter a phone number and select Validate Phone Number.

Enter the code that is sent to your phone number.

Select Add Email Address.

Enter an email address and select Validate Email Address.

Enter the code that is sent to the email address.

If a passkey has not been chosen, select Add Passkey.

Here, you can choose your passkey options:

Desktop Passkey (Windows and macOS)

1. Save a passkey directly on your Windows or Mac computer.
2. This passkey will be tied to your desktop device for secure login.

iPhone, iPad, or Android device

1. Turn on Bluetooth.
2. Scan the QR code with your device.
3. Approve the login with Face ID, Touch ID or PIN.

Security Key (USB device)

1. Insert your hardware security key into the USB port.
2. Tap or press the key when promoted.

Under Actions next to each authentication type, you will see enabled types with the ability to delete them if needed.

Reorder entries by dragging and dropping them in a preferred order.

Security measures like MFA help protect your MLS account and the business you conduct there, but it’s also important to keep your passwords safe and not share them with others. For more pointers to protect you and your clients’ data, check out this blog.