Skip to content

Ask David: Who Do I Call?

NorthstarMLS subscribers may have questions about the tools and services their MLS, local associations and other entities offer. The NorthstarMLS help desk is available to help answer questions and guide you to the right answer and resources, but knowing the best place to call can save time.

September 22, 2023

It can be confusing to know which entity needs to be contacted to provide the appropriate assistance. The list provided can be used as a guide and make sure questions are answered in the most effective and efficient way possible.

NorthstarMLS Contact Information

Help Desk
651-251-5456,
help@northstarmls.com
Rules & Regulations Department
651-251-3210
rules@northstarmls.com

Contact NorthstarMLS for:

  • Listing input questions (NorthstarMLS Add/Edit listing input tool)
  • Team/login as setup and creation (NorthstarMLS Roster tool)
  • Using MLS systems Matrix/Paragon/Flex
  • Integrated tools with MLS systems- ShowingTime, InfoSparks, TustFunds, TransactionDesk, MyFloodStatus, RPR, DPR, ListTrac, and RatePlug. (MLS staff may need to direct the subscriber directly to the vendor depending on the nature of the assistance required)
  • MLS forms questions
  • MLS Rules & Regulations
  • Notices/Fines issued for MLS compliance infractions
  • Log in access/credential issues

Local Association Contact List

Greater Alexandria Area Association of REALTORS®
320-762-2022
info@alexandriamnrealtors.com

Greater Lakes Association of REALTORS®
218-828-4567
office@greaterlakesrealtors.com

Itasca County Board of REALTORS®
218-326-4533
icbr@paulbunyan.net

Lakes Country Association of REALTORS®
218-849-8792
lakescountryaor@arvig.net

Minneapolis Area REALTORS®
952-933-9020
info@mplsrealtor.com

Northwest Minnesota Association of REALTORS®
218-751-2852
nwmnar@gmail.com

St. Cloud Area Association of REALTORS®
320-253-7149
info@stcloudrealtors.com

St. Paul Area Association of REALTORS®
651-776-6000
spaar@spaar.com

Southeast Minnesota REALTORS®
507-285-9833
info@semnrealtors.com

West Central Association of REALTORS®
620-235-6881
wcoffice@wcarmn.com

Western Wisconsin REALTORS® Association
715-381-4663
jean@wwra.org

Contact your Local Association for:

  • Updating contact information on membership record (legal name, address, email address)
  • Setting NorthstarMLS Add/Edit permission levels
  • e-Key/lockbox setup and verification
  • Continuing education classes and professional development
  • Billing questions (update method of payment, initiating payment of dues)
  • Disabled accounts
  • Networking opportunities
  • Public affairs

State Association Contact Info

Minnesota Realtors®
952-935-8313
info@mnrealtor.com

Wisconsin REALTORS® Association
608-241-2047
wra@wra.org

Contact Your State Association for:

  • Contract forms related questions
  • The Legal Hotline
  • Ethics complaints

Contact State Commerce/Professional Services Info

Minnesota Commerce Department
651-539-1500
licensing.commerce@state.mn.us
Wisconsin Department of Safety and Professional Services
608-266-2112
dsps@wisconsin.gov

Contact your State Commerce Department/Department of Safety and Professional Services for:

  • Real estate licensing requirements
  • Mortgage and real estate complaints

Related Insights

Stay up-to-date on the latest information from NorthstarMLS. From Subscriber Benefits to industry news, our articles have insights and analysis to help expand your real estate knowledge.

NorthstarMLS Newsletter: Read our February 2024 Edition and past issues

Helpful updates and information for your real estate business

NorthstarMLS CEO Tim Dain Named an RISMedia 2024 Real Estate Newsmaker

Dain joins exclusive group of industry leaders who have made newsworthy contributions to the real estate industry.

Ask David: Where can I explore NorthstarMLS tools and training and how can I log in?

Completely redesigned in 2023 with your current needs in mind, northstarmls.com features information on NorthstarMLS tools to lead to the…