Ask David: Who Do I Call?
NorthstarMLS subscribers may have questions about the tools and services their MLS, local associations and other entities offer. The NorthstarMLS help desk is available to help answer questions and guide you to the right answer and resources, but knowing the best place to call can save time.
September 22, 2023
It can be confusing to know which entity needs to be contacted to provide the appropriate assistance. The list provided can be used as a guide and make sure questions are answered in the most effective and efficient way possible.
NorthstarMLS Contact Information
Help Desk
651-251-5456,
help@northstarmls.com
Rules & Regulations Department
651-251-3210
rules@northstarmls.com
Contact NorthstarMLS for:
- Listing input questions (NorthstarMLS Add/Edit listing input tool)
- Team/login as setup and creation (NorthstarMLS Roster tool)
- Using MLS systems Matrix/Paragon/Flex
- Integrated tools with MLS systems- ShowingTime, InfoSparks, TustFunds, TransactionDesk, MyFloodStatus, RPR, DPR, ListTrac, and RatePlug. (MLS staff may need to direct the subscriber directly to the vendor depending on the nature of the assistance required)
- MLS forms questions
- MLS Rules & Regulations
- Notices/Fines issued for MLS compliance infractions
- Log in access/credential issues
Local Association Contact List
Greater Alexandria Area Association of REALTORS®
320-762-2022
info@alexandriamnrealtors.com
Greater Lakes Association of REALTORS®
218-828-4567
office@greaterlakesrealtors.com
Itasca County Board of REALTORS®
218-326-4533
icbr@paulbunyan.net
Lakes Country Association of REALTORS®
218-849-8792
lakescountryaor@arvig.net
Minneapolis Area REALTORS®
952-933-9020
info@mplsrealtor.com
Northwest Minnesota Association of REALTORS®
218-751-2852
nwmnar@gmail.com
St. Cloud Area Association of REALTORS®
320-253-7149
info@stcloudrealtors.com
St. Paul Area Association of REALTORS®
651-776-6000
spaar@spaar.com
Southeast Minnesota REALTORS®
507-285-9833
info@semnrealtors.com
West Central Association of REALTORS®
620-235-6881
wcoffice@wcarmn.com
Western Wisconsin REALTORS® Association
715-381-4663
jean@wwra.org
Contact your Local Association for:
- Updating contact information on membership record (legal name, address, email address)
- Setting NorthstarMLS Add/Edit permission levels
- e-Key/lockbox setup and verification
- Continuing education classes and professional development
- Billing questions (update method of payment, initiating payment of dues)
- Disabled accounts
- Networking opportunities
- Public affairs
State Association Contact Info
Minnesota Realtors®
952-935-8313
info@mnrealtor.com
Wisconsin REALTORS® Association
608-241-2047
wra@wra.org
Contact Your State Association for:
- Contract forms related questions
- The Legal Hotline
- Ethics complaints
Contact State Commerce/Professional Services Info
Minnesota Commerce Department
651-539-1500
licensing.commerce@state.mn.us
Wisconsin Department of Safety and Professional Services
608-266-2112
dsps@wisconsin.gov
Contact your State Commerce Department/Department of Safety and Professional Services for:
- Real estate licensing requirements
- Mortgage and real estate complaints
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