Providing You with Support to Make The Market Work™
NorthstarMLS is committed to providing multiple listing service tools training and supporting our real estate professionals with the resources you need to drive your business and ensure long-lasting relationships. From first homes to cabins up North, you’re supporting your clients, and we’re supporting you.
Contact Help Desk
We aim to provide specific and helpful support to our subscriber community so you can continue facilitating the homebuying or selling process. If you’re unable to find information to answer your real estate training and support questions, feel free to contact our Help Desk for more tailored support based on your unique situation and needs. We’re here to help make your real estate journey as seamless as possible.
| Help Desk: P: 651-251-5456 Email: help@northstarmls.com |
Support Hours: Monday – Friday 8:00 AM to 5:00 PM |
contact help desk
Rules & Regulations
Stay in Compliance with Our Rules & Regulations
In the ever-changing world of real estate, our real estate Rules & Regulations act as a North Star to guide us. Not only is compliance with Rules & Regulations vital to the continued success of the Multiple Listing Service, but also to the continued success of our property market. By understanding and adhering to these Rules & Regulations, MLS subscribers can contribute to the integrity and success of our field and Make The Market Work™. Spend less time worrying about the rules and more time doing what you do best: collaborating with clients on finding their dream home.
The NorthstarMLS Rules & Regulations are in place to ensure current, accurate and complete property data, and professional data sharing and cooperative behaviors. Together, these help protect you as a real estate professional and the clients you serve.
| Rules & Regulations Support: P: 651-251-3210 Email: rules@northstarMLS.com |
Support Hours: Monday – Friday 8:00 AM to 5:00 PM |
rules & regulations
Broker Hub
Dedicated MLS Resources + Support for Your Brokerage
In the fast-paced world of real estate, brokers are responsible for leading and guiding agents and clients alike as they navigate the marketplace. To excel in this field, you need a diverse set of skills and tools. Our Broker Hub provides a set of dedicated resources specific for brokers, so you can ensure your operations run as smoothly as possible for all parties.
The NorthstarMLS Broker Reciprocity system (IDX), allows you to share the vast NorthstarMLS marketplace with customers and prospects by displaying other brokerages’ listings on your site. The more you and other brokers participate, the more listings are available on brokerage sites, the smoother the buying and selling process is for all parties. Create a better consumer experience across sites and drive innovation by your brokerage with IDX.
broker hubMembership & Billing
There are many reasons you may have questions about your MLS access, from access issues to being new to the area to needing to update contact or billing information. We’ve put together a brief overview of some of the most common questions we hear and our answers to them.
membership & billing
Membership
Access Problems?
Whether you are experiencing billing issues or disabled access, we encourage you to reach out to your broker or Association. They have detailed information on how you can ensure your bills are paid, your access is reinstated and you’re ready for your next transaction with the MLS by your side.
Membership
New Around Here?
Welcome to NorthstarMLS! For more information on getting started with the MLS, check in with your broker or your Association. If your Association is one of our member associations, they will have more information and can help you get set up and ready to access the marketplace.
Membership
Need to Make Changes?
From name and address to contact information, membership management is handled at the Association level. We recommend that you reach out to your broker or Association for more information on the best way to make changes and update your information.
Not Finding What You Need? Contact the Help Desk for Dedicated Support.
Support Hours:
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Monday – Friday
8:00 AM to 5:00 PM